I cannot upload the theme to my Magento alerts that the file is too big to upload, what is the problem?
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you’ve just downloaded.
3/ Find this file from the extracted data: theme_name_package_1_0_X.zip, then you just need to upload this file to your Magento Admin.
To save your time and reach our support quickly, please follow below steps:
1/ Create a admin account for us.
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue. 5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to firstname.lastname@example.org